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Technical issues

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Booking online Existing booking & Cancellation CheckYeti Gift Voucher Activity Providers Update on Covid-19 Winter activities FAQs Day of the activity & Reviews Account & Technical issues Payment & Invoice Summer activities FAQs

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I did not receive a booking confirmation when booking on CheckYeti. Help!

If you have not received the email after booking on CheckYeti, please make sure you go through the following steps: Check the spam or junk folder in your email account and any filters in your inbox. If you have still not found the email, please contact us here Click here to send us a contact form.  Our team will re-send you the booking confirmation ...

I placed a booking with the wrong email address. Help!

If you made a typo in your email address when booking,  send us a message by using this link  Click here to send us a contact form or directly call us at  +43 1 38 65 020.  Our Support Team will answer as soon as possible, change your email and send you the confirmation email again....

I found an error on the website - who should I contact?

If you spot an error on CheckYeti.com or you have a suggestion for us to improve, please send us an email to support@checkyeti.com with a screenshot and a link or send us a contact form Click here to send us a contact form .  We are always grateful for feedback :) ...

The CheckYeti website keeps loading when I try to pay. Help!

If the CheckYeti website does not load or keeps loading, but you are correctly connected to the internet, there might be a technical error behind it. If you have already entered your payment details, please do not enter them again or reload the page. In such a case, send us a message  or call us at +43 1 38 65 020. Any information about the error me...

I cannot log in my CheckYeti account. Help!

If you are trying to log in to your CheckYeti account, but the website keeps loading, it probably means that your account is deactivated. The reason is either that you never activated your account, or you entered the wrong password several times. To make sure your account is activated, please open the "Welcome to CheckYeti" email we sent you and cli...

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Made in Austria, Switzerland, France - Legal notice

© CheckYeti 2020 | Made in Austria, Switzerland, France - Legal notice

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