--- title: Booking | Help Center description: All the information about your booking on checkyeti --- [Skip to content](https://help.checkyeti.com/en/customer-help/booking#main-content) - [English](https://help.checkyeti.com/en/customer-help/booking) - [Deutsch](https://help.checkyeti.com/de/customer-help/buchung) - [Español](https://help.checkyeti.com/es/customer-help/reserva) - [Français](https://help.checkyeti.com/fr/customer-help/réservation) - [Italiano](https://help.checkyeti.com/it/customer-help/prenotazioni) - [Nederlands](https://help.checkyeti.com/nl/customer-help/boeking) English Show submenu for translations [![checkyeti\_Logo](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo_rgb_schwarz-1.png?width=194&height=36&name=checkyeti_Logo_rgb_schwarz-1.png)](https://www.checkyeti.com/) - [Go to Provider Help Center](https://provider-help.checkyeti.com/en/provider-help) Open main navigation Close main navigation - [Go to Provider Help Center](https://provider-help.checkyeti.com/en/provider-help) - - [English](https://help.checkyeti.com/en/customer-help/booking) - [Deutsch](https://help.checkyeti.com/de/customer-help/buchung) - [Español](https://help.checkyeti.com/es/customer-help/reserva) - [Français](https://help.checkyeti.com/fr/customer-help/réservation) - [Italiano](https://help.checkyeti.com/it/customer-help/prenotazioni) - [Nederlands](https://help.checkyeti.com/nl/customer-help/boeking) English Show submenu for translations - [Submit a request](https://app.formcrafts.com/f7101b9e) [Submit a request](https://app.formcrafts.com/f7101b9e) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Booking](https://help.checkyeti.com/en/customer-help/booking) # Booking All the information about your booking on checkyeti ## Making a booking - [How can I book an activity on checkyeti?](https://help.checkyeti.com/en/customer-help/how-can-i-book-an-activity-on-checkyeti) - [Do I pay when I place a booking request?](https://help.checkyeti.com/en/customer-help/do-i-pay-when-i-place-a-booking-request) - [When is my booking confirmed?](https://help.checkyeti.com/en/customer-help/when-is-my-booking-confirmed) - [How will I receive my booking details?](https://help.checkyeti.com/en/customer-help/how-will-i-receive-my-booking-details) ## Confirmed booking - [Where can I find all the details of my booking?](https://help.checkyeti.com/en/customer-help/where-can-i-find-all-the-details-of-my-booking) - [Is my booking already paid?](https://help.checkyeti.com/en/customer-help/is-my-booking-already-paid) - [How do I contact the provider of the activity?](https://help.checkyeti.com/en/customer-help/how-do-i-contact-the-provider-of-the-activity) - [What happens in case of bad weather?](https://help.checkyeti.com/en/customer-help/what-happens-in-case-of-bad-weather) - [How can I arrange a pick-up for my activity?](https://help.checkyeti.com/en/customer-help/how-can-i-arrange-a-pick-up-for-my-activity) - [How do I find the meeting point for my activity?](https://help.checkyeti.com/en/customer-help/how-do-i-find-the-meeting-point-for-my-activity) - [I'm running late for my activity. What should I do?](https://help.checkyeti.com/en/customer-help/im-running-late-for-my-activity.-what-should-i-do) - [What do I need to show on the day of the activity?](https://help.checkyeti.com/en/customer-help/what-do-i-need-to-show-on-the-day-of-the-activity) See less ▼ ## Waiting for confirmation booking - [I haven't received my booking confirmation after 24 hours. What should I do?](https://help.checkyeti.com/en/customer-help/i-havent-received-my-booking-confirmation-after-24-hours.-what-should-i-do-) - [Why is my requested date or time not available?](https://help.checkyeti.com/en/customer-help/why-is-my-requested-date-or-time-not-available) - [I got an alternative proposal from the provider, but it doesn't suit my schedule. What can I do?](https://help.checkyeti.com/en/customer-help/i-got-an-alternative-proposal-from-the-provider-but-it-doesnt-suit-my-schedule.-what-can-i-do) - [How can I cancel my booking request?](https://help.checkyeti.com/en/customer-help/how-can-i-cancel-my-booking-request) - [What happens to my payment if my booking is declined?](https://help.checkyeti.com/en/customer-help/what-happens-to-my-payment-if-my-booking-is-declined) ## Booking changes - [Can I change the number of participants in my booking?](https://help.checkyeti.com/en/customer-help/can-i-change-the-number-of-participants-in-my-booking) - [Can I change (extend or shorten) the duration of my booking?](https://help.checkyeti.com/en/customer-help/can-i-change-extend-or-shorten-the-duration-of-my-booking) - [Can I change the meeting point of my activity?](https://help.checkyeti.com/en/customer-help/can-i-change-the-meeting-point-of-my-activity) - [How do I request a change to my booking?](https://help.checkyeti.com/en/customer-help/how-do-i-request-a-change-to-my-booking) - [Booking](https://help.checkyeti.com/en/customer-help/booking#main-content) - [Making a booking](https://help.checkyeti.com/en/customer-help/booking#making-a-booking) - [Confirmed booking](https://help.checkyeti.com/en/customer-help/booking#confirmed-booking) - [Waiting for confirmation booking](https://help.checkyeti.com/en/customer-help/booking#waiting-for-confirmation-booking) - [Booking changes](https://help.checkyeti.com/en/customer-help/booking#booking-changes) - [Payment](https://help.checkyeti.com/en/customer-help/payment#main-content) - [Payment methods](https://help.checkyeti.com/en/customer-help/payment#payment-methods) - [Help during booking process](https://help.checkyeti.com/en/customer-help/payment#help-during-booking-process) - [Help after booking process](https://help.checkyeti.com/en/customer-help/payment#help-after-booking-process) - [checkyeti service fees](https://help.checkyeti.com/en/customer-help/payment#checkyeti-service-fees) - [Cancellation and refund](https://help.checkyeti.com/en/customer-help/cancellation-and-refund#main-content) - [Cancellation of an upcoming booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund#cancellation-of-an-upcoming-booking) - [Refund for an ongoing or completed booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund#refund-for-an-ongoing-or-completed-booking) - [Customer account](https://help.checkyeti.com/en/customer-help/customer-account) - [Gift voucher](https://help.checkyeti.com/en/customer-help/gift-voucher#main-content) - [Buying](https://help.checkyeti.com/en/customer-help/gift-voucher#buying) - [Redeeming and reusing](https://help.checkyeti.com/en/customer-help/gift-voucher#redeeming-and-reusing) - [Technical issues](https://help.checkyeti.com/en/customer-help/technical-issues#main-content) - [Website issues](https://help.checkyeti.com/en/customer-help/technical-issues#website-issues) - [Other issues](https://help.checkyeti.com/en/customer-help/technical-issues#other-issues) - [Winter activities](https://help.checkyeti.com/en/customer-help/winter-activities#main-content) - [Ski & snowboard lessons](https://help.checkyeti.com/en/customer-help/winter-activities#ski-snowboard-lessons) - [Ski rental](https://help.checkyeti.com/en/customer-help/winter-activities#ski-rental) - [Summer activities](https://help.checkyeti.com/en/customer-help/summer-activities#main-content) - [Boat Trips](https://help.checkyeti.com/en/customer-help/summer-activities#boat-trips) - [Boat Rental](https://help.checkyeti.com/en/customer-help/summer-activities#boat-rental) - [Jet ski & Water Sports](https://help.checkyeti.com/en/customer-help/summer-activities#jet-ski-water-sports) - [Kayak & Canoe](https://help.checkyeti.com/en/customer-help/summer-activities#kayak-canoe) - [Rafting](https://help.checkyeti.com/en/customer-help/summer-activities#rafting) - [Canyoning](https://help.checkyeti.com/en/customer-help/summer-activities#canyoning) - [Scuba Diving](https://help.checkyeti.com/en/customer-help/summer-activities#scuba-diving) - [Surfing](https://help.checkyeti.com/en/customer-help/summer-activities#surfing) - [Kitesurfing](https://help.checkyeti.com/en/customer-help/summer-activities#kitesurfing) - [Paragliding](https://help.checkyeti.com/en/customer-help/summer-activities#paragliding) [![checkyeti\_Logo-Y-Symbol\_rgb\_weiss](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo-Y-Symbol_rgb_weiss.png?width=30&height=36&name=checkyeti_Logo-Y-Symbol_rgb_weiss.png "checkyeti_Logo-Y-Symbol_rgb_weiss")](https://www.checkyeti.com/) © checkyeti 2026 - Imprint Made in Austria, Switzerland & France