--- title: Technical issues | Help Center description: Something not working? 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[Help Center](https://help.checkyeti.com/en/customer-help) 2. [Technical issues](https://help.checkyeti.com/en/customer-help/technical-issues) # Technical issues Something not working? Let us help you ## Website issues - [A website issue happened during the booking process. Is my booking confirmed?](https://help.checkyeti.com/en/customer-help/a-website-issue-happened-during-the-booking-process.-is-my-booking-confirmed) - [What should I do if the payment page is stuck or not loading?](https://help.checkyeti.com/en/customer-help/what-should-i-do-if-the-payment-page-is-stuck-or-not-loading) ## Other issues - [Important Security Notice: Impersonation Websites (August 12-22, 2026)](https://help.checkyeti.com/en/customer-help/important-security-notice-impersonation-websites-august-12-22-2026) - [I entered the wrong email for my booking. What should I do?](https://help.checkyeti.com/en/customer-help/i-entered-the-wrong-email-for-my-booking.-what-should-i-do) - [I haven't received any email after the booking. What should I do?](https://help.checkyeti.com/en/customer-help/i-havent-received-any-email-after-the-booking.-what-should-i-do) - [How can I unsubscribe from the newsletter or deactivate my account?](https://help.checkyeti.com/en/customer-help/how-can-i-unsubscribe-from-the-newsletter-or-deactivate-my-account) - [How to report an issue with your activity](https://help.checkyeti.com/en/customer-help/how-to-report-an-issue-with-your-activity) - [Booking](https://help.checkyeti.com/en/customer-help/booking#main-content) - [Making a booking](https://help.checkyeti.com/en/customer-help/booking#making-a-booking) - [Confirmed booking](https://help.checkyeti.com/en/customer-help/booking#confirmed-booking) - [Waiting for confirmation booking](https://help.checkyeti.com/en/customer-help/booking#waiting-for-confirmation-booking) - [Booking changes](https://help.checkyeti.com/en/customer-help/booking#booking-changes) - [Payment](https://help.checkyeti.com/en/customer-help/payment#main-content) - [Payment methods](https://help.checkyeti.com/en/customer-help/payment#payment-methods) - [Help during booking process](https://help.checkyeti.com/en/customer-help/payment#help-during-booking-process) - [Help after booking process](https://help.checkyeti.com/en/customer-help/payment#help-after-booking-process) - [checkyeti service fees](https://help.checkyeti.com/en/customer-help/payment#checkyeti-service-fees) - [Cancellation and refund](https://help.checkyeti.com/en/customer-help/cancellation-and-refund#main-content) - [Cancellation of an upcoming booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund#cancellation-of-an-upcoming-booking) - [Refund for an ongoing or completed booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund#refund-for-an-ongoing-or-completed-booking) - [Customer account](https://help.checkyeti.com/en/customer-help/customer-account) - [Gift voucher](https://help.checkyeti.com/en/customer-help/gift-voucher#main-content) - [Buying](https://help.checkyeti.com/en/customer-help/gift-voucher#buying) - [Redeeming and reusing](https://help.checkyeti.com/en/customer-help/gift-voucher#redeeming-and-reusing) - [Technical issues](https://help.checkyeti.com/en/customer-help/technical-issues#main-content) - [Website issues](https://help.checkyeti.com/en/customer-help/technical-issues#website-issues) - [Other issues](https://help.checkyeti.com/en/customer-help/technical-issues#other-issues) - [Winter activities](https://help.checkyeti.com/en/customer-help/winter-activities#main-content) - [Ski & snowboard lessons](https://help.checkyeti.com/en/customer-help/winter-activities#ski-snowboard-lessons) - [Ski rental](https://help.checkyeti.com/en/customer-help/winter-activities#ski-rental) - [Summer activities](https://help.checkyeti.com/en/customer-help/summer-activities#main-content) - [Boat Trips](https://help.checkyeti.com/en/customer-help/summer-activities#boat-trips) - [Boat Rental](https://help.checkyeti.com/en/customer-help/summer-activities#boat-rental) - [Jet ski & Water Sports](https://help.checkyeti.com/en/customer-help/summer-activities#jet-ski-water-sports) - [Kayak & Canoe](https://help.checkyeti.com/en/customer-help/summer-activities#kayak-canoe) - [Rafting](https://help.checkyeti.com/en/customer-help/summer-activities#rafting) - [Canyoning](https://help.checkyeti.com/en/customer-help/summer-activities#canyoning) - [Scuba Diving](https://help.checkyeti.com/en/customer-help/summer-activities#scuba-diving) - [Surfing](https://help.checkyeti.com/en/customer-help/summer-activities#surfing) - [Kitesurfing](https://help.checkyeti.com/en/customer-help/summer-activities#kitesurfing) - [Paragliding](https://help.checkyeti.com/en/customer-help/summer-activities#paragliding) [![checkyeti\_Logo-Y-Symbol\_rgb\_weiss](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo-Y-Symbol_rgb_weiss.png?width=30&height=36&name=checkyeti_Logo-Y-Symbol_rgb_weiss.png "checkyeti_Logo-Y-Symbol_rgb_weiss")](https://www.checkyeti.com/) © checkyeti 2026 - Imprint Made in Austria, Switzerland & France