If you would like to have a different amount refunded to the one eligible according to your cancellation policy, you will have to check directly with the provider of your activity. You can contact them directly through your CheckYeti customer account here.
*NOTE: If it is your first time accessing to your CheckYeti account, here you will find how to do it!
Please note that CheckYeti can only refund bookings in accordance with the activity's provider, based on the cancellation policies, terms and conditions communicated to customers during the booking process. Any refund request outside these statements should in any case must be discussed with the provider and handled on a case-to-case basis.