I am not eligible for a refund due to cancellation policy, can I still be reimbursed?

If you would like to have a different amount refunded to the one eligible according to your cancellation policy, you will have to check directly with the provider of your activity. You can contact them directly through your CheckYeti customer account here. 

*NOTE: If it is your first time accessing to your CheckYeti account, here you will find how to do it!

 

CheckYeti can only refund the amounts agreed with our providers according to the cancellation policies, terms and conditions - informed to the customer during the booking process. This said, any refund outside these statements would have to be directly discussed with the provider of the activity or service booked, since this would be an exceptional transaction.