There are several ways to get in touch with our team, depending on your specific needs.
If you need assistance with partnership-related questions—such as commission rates, payments and invoices, or changes to the nature of the partnership—please contact your designated Partner Manager.
You will have received their contact details at the start of your collaboration.
For any requests related to your offers—including price changes, image uploads, text edits, meeting point updates, general adjustments, or adding new information—please reach out directly to our content team at change@checkyeti.com. They’ll ensure your offers are updated and ready to go!
For all other inquiries related to the booking management (including customer contact, booking changes, refunds, cancellations, etc.), our dedicated support team is available to assist you.
Here are the ways you can reach us:
- 💬 Chatbot: access our chatbot from the button at the bottom right of your partner account. It’s an excellent way to quickly request support, especially for booking management.
- ✉️ Email: you can email us at support@checkyeti.com.
- 📞 Phone: we provide direct contact numbers organized by language and region, depending on your business location.
English: +44 7830 363210
German: +43 14350453
French: +33 451 420055
Italian: +39 0471 1660648
Spanish: +34 919 497675
Dutch: +31 851 071638 - WhatsApp: for a straightforward messaging option, you can also text us via WhatsApp (+43 6605397250).
Our support team is available Monday - Friday from 8:00 AM to 5:00 PM.
We look forward to helping you and ensuring a smooth experience for both you and your customers!