If you don’t respond to a booking request within 24 hours, a reminder email will be sent to encourage you to act as soon as possible.
Without a response, the customer won’t know if the requested activity can go ahead, which can lead to frustration and difficulties in their planning. Additionally, as long as the request is pending, the customer’s payment will remain on hold and cannot be confirmed. This means that you won’t be paid for the booking until you accept the request.
It’s important to manage booking requests by confirming or declining them promptly to prevent any pending status. Until the booking is confirmed, the customer won’t receive any confirmation or details on how to reach your meeting point, leaving them without the information needed to participate in the activity.