This article provides answers to common questions about Charlie, the new AI Chatbot on checkyeti.
Q: What's the new AI chatbot all about?
A: We’re introducing an AI chatbot to provide a faster, more efficient, and accessible way for our customers to interact with us. The chatbot is designed to handle common inquiries, assist with booking activities, provide information about our offerings, and help resolve issues 24/7. By using AI, we can offer immediate responses, streamline the booking process, and ensure that our customers get the help they need even outside of regular office hours.
Q: How do I access and use the AI chatbot?
A: You can access our AI chatbot by clicking the chat icon typically located in the bottom right corner of our website. Simply click the icon to open the chat window and start typing your questions or requests. The chatbot will respond automatically to assist you.
Q: What are the key benefits of using the chatbot?
A: Our AI chatbot offers key benefits such as instant answers, quick information access, 24/7 convenience, guided assistance, and efficient support for your checkyeti inquiries.
Q: Can the chatbot help me with booking modifications or cancellations?
A: Yes, the chatbot can assist you with information regarding booking modifications or cancellations and guide you through the relevant processes.
Q: What kind of questions can the chatbot answer?
A: Our AI-powered chatbot is equipped to answer a vast array of questions about checkyeti, including detailed information on our activities (such as availability, inclusions, and suitability), the entire booking process (from initial selection to confirmation, modifications, and cancellations), payment options, account management, general platform features, and much more. Don't hesitate to ask about anything related to your checkyeti experience!
Q: In what languages is the AI chatbot available?
A: Our AI chatbot is currently available in English, German, French, Italian, Spanish, and Dutch. You can interact with it in your preferred language within the chat window.
Q: How secure is my information when using the chatbot?
A: We take the security of your information very seriously. Interactions with our chatbot are secured using encryption, and any data shared is handled according to our strict privacy policy to ensure its confidentiality.
Q: What if the chatbot can't answer my question?
A: While our chatbot is designed to handle a wide range of inquiries, if it's unable to answer your specific question, it will typically provide options such as contacting our customer support via email during business hours.
Q: Will I still be able to get help from a human if needed?
A: Yes, while our AI chatbot is designed to handle most inquiries efficiently, in special cases where your issue requires more in-depth assistance, you will be guided on how to connect with our human customer support team.
Q: What if the chatbot does something I didn't want it to do?
A: We've built our chatbot with great care to provide you with helpful and accurate information. However, we understand that technology can sometimes behave unexpectedly. If the chatbot does something you didn't intend or find unhelpful, please take the following steps:
Make a screenshot: If possible, please take a screenshot of the conversation showing what the chatbot did. This visual information can be very helpful for our team to understand the context and the issue.
Reach out to our support team: Please visit our help center and submit a request detailing what happened and including the screenshot. This will allow our dedicated support team to investigate the issue thoroughly and provide you with the best assistance.
Be specific in your request: In your support request, please clearly describe what the chatbot did and what you were trying to achieve. The more details you provide, the better we can understand and address the situation.
Your feedback is invaluable in helping us to continuously improve our chatbot. We appreciate your patience and understanding as we work to make your experience as smooth and effective as possible.