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Payment & Invoice

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Booking online Existing booking & Cancellation CheckYeti Gift Voucher Activity Providers Update on Covid-19 Winter activities FAQs Day of the activity & Reviews Account & Technical issues Payment & Invoice Summer activities FAQs

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Which payment options can I use on CheckYeti?

You can pay with the following credit cards:   Visa (credit/debit) Mastercard (credit/debit) Diners Club Carte Bleue Maestro In certain countries, payment via online bank transfer is also possible through Sofort Überweisung or Klarna. These countries are: Austria, Belgium, Germany, Italy, Poland and The Netherlands. ...

Are there any fees for certain payment types?

No, CheckYeti is free for customers at all times and no payment fees are charg ed. ...

Is my payment secure?

Yes, the online data transfer is of course SSL-encrypted according to the highest security standard. The payment process is handled by a professional payment service provider, CheckYeti does not store any bank details....

I’m trying to book but I get an error message. Help!

We are sorry to hear that you had an issue when trying to complete your booking. Don't worry, we will find a solution to help you complete your booking. Here is what could have happened and the actions to take: "Invalid card number", "Invalid expiry date" or "Invalid CVV": The payment details you entered were incorrect. Please double check your paym...

Can I get a discount on CheckYeti?

We do offer promotions from time to time. General promotions are shown as a banner on the website. If you don't see one, we currently do not have discounts available. For our newsletter subscribers, there are always special offers. If you don't want to miss the next promotion, just sig n up for our n e wsletter. ...

How can I get an invoice for my booking on CheckYeti?

If you need an invoice for your booking, please contact the activity provider directly. Unfortunately, as CheckYeti we cannot issue invoices because we do not provide the actual service. The easiest way to receive your invoice is to contact the p rovider via the messaging platform, which you can access from your CheckYeti profile. Login your CheckYe...

Do I pay when I place a booking request?

When you place a booking request, you will only be charged once your booking gets accepted by the provider. If the provider declines your request, your credit card will not be charged.* *If you use the payment method "online bank transfer", you will automatically be debited after we process your booking request but don't worry! You will also be auto...

Why do I need to update my payment details?

If it takes the provider a week or more to accept your booking (which happens very rarely), you will need to update your payment details. This happens as the pre-authorization on your credit card cannot be stored forever and automatically expires after a few days. But don't worry - in order to receive your booking confirmation, you just have to ente...

© CheckYeti 2020

Made in Austria, Switzerland, France - Legal notice

© CheckYeti 2020 | Made in Austria, Switzerland, France - Legal notice

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