--- title: I confirmed a booking, what's next? description: Once a booking is confirmed on checkyeti, both you and the customer receive a confirmation. This article explains how to access booking details and how to contact the customer via chat or phone. --- [Skip to content](https://help.checkyeti.com/en/provider-help/i-confirmed-a-booking-whats-next#main-content) - [English](https://help.checkyeti.com/en/provider-help/i-confirmed-a-booking-whats-next) - [Deutsch](https://help.checkyeti.com/de/provider-help/ich-habe-eine-buchung-bestätigt-was-kommt-als-nächstes) - [Español](https://help.checkyeti.com/es/provider-help/he-confirmado-una-reserva-cuál-es-el-siguiente-paso) - [Français](https://help.checkyeti.com/fr/provider-help/jai-confirmé-une-réservation-quelle-est-létape-suivante-) - [Italiano](https://help.checkyeti.com/it/provider-help/ho-confermato-una-prenotazione-cosa-succede-ora) English Show submenu for translations [![checkyeti y logo](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo_rgb_schwarz-1.png?width=194&height=194&name=checkyeti_Logo_rgb_schwarz-1.png)](https://www.checkyeti.com/) - [Go to Customer Help Center](https://help.checkyeti.com/en/customer-help) Open main navigation Close main navigation - [Go to Customer Help Center](https://help.checkyeti.com/en/customer-help) - - [English](https://help.checkyeti.com/en/provider-help/i-confirmed-a-booking-whats-next) - [Deutsch](https://help.checkyeti.com/de/provider-help/ich-habe-eine-buchung-bestätigt-was-kommt-als-nächstes) - [Español](https://help.checkyeti.com/es/provider-help/he-confirmado-una-reserva-cuál-es-el-siguiente-paso) - [Français](https://help.checkyeti.com/fr/provider-help/jai-confirmé-une-réservation-quelle-est-létape-suivante-) - [Italiano](https://help.checkyeti.com/it/provider-help/ho-confermato-una-prenotazione-cosa-succede-ora) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Activity Provider Help Center](https://help.checkyeti.com/en/provider-help?hsLang=en) 2. [Booking requests](https://help.checkyeti.com/en/provider-help/booking-requests?hsLang=en) # I confirmed a booking, what's next? If you have set your bookings to booking request mode and have accepted the request, the booking is now confirmed. Our system has sent a confirmation to both you and the customer. You can view the booking details anytime in the ***Booking Management*** section of your partner account. A reminder will be sent to the customer 24 hours before the activity begins, keeping them updated on their upcoming booking. Remember, if you need to **contact the customer** regarding the confirmed booking, you can do so through the checkyeti chat or by using the customer’s phone contact found in the booking details. For more information on contacting customers, please refer to [this section](https://help.checkyeti.com/en/provider-help/customer-contact?hsLang=en). - [Booking process](https://help.checkyeti.com/en/provider-help/booking-process?hsLang=en) - [Booking requests](https://help.checkyeti.com/en/provider-help/booking-requests?hsLang=en) - [Booking amendments](https://help.checkyeti.com/en/provider-help/booking-amendments?hsLang=en) - [Account access and management](https://help.checkyeti.com/en/provider-help/account-access-and-management?hsLang=en) - [Cancellations](https://help.checkyeti.com/en/provider-help/cancellations?hsLang=en) - [Refunds](https://help.checkyeti.com/en/provider-help/refunds?hsLang=en) - [Payments](https://help.checkyeti.com/en/provider-help/payments?hsLang=en) - [Invoices](https://help.checkyeti.com/en/provider-help/invoices?hsLang=en) - [Customer contact](https://help.checkyeti.com/en/provider-help/customer-contact?hsLang=en) - [Availability and calendar management](https://help.checkyeti.com/en/provider-help/availability-and-calendar-management?hsLang=en) - [checkyeti Hub](https://help.checkyeti.com/en/provider-help/checkyeti-hub?hsLang=en#main-content) - [Pricing & Availability](https://help.checkyeti.com/en/provider-help/checkyeti-hub?hsLang=en#pricing-availability) - [Meeting Points](https://help.checkyeti.com/en/provider-help/checkyeti-hub?hsLang=en#meeting-points) - [Activity Content](https://help.checkyeti.com/en/provider-help/checkyeti-hub?hsLang=en#activity-content) [![checkyeti\_Logo-Y-Symbol\_rgb\_weiss](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo-Y-Symbol_rgb_weiss.png?width=30&height=36&name=checkyeti_Logo-Y-Symbol_rgb_weiss.png "checkyeti_Logo-Y-Symbol_rgb_weiss")](https://www.checkyeti.com/) © checkyeti 2026 - Imprint Made in Austria, Switzerland & France Copyright © 2026, checkyeti GmbH