I was not fully refunded for my booking, why?

If you have been partially refunded for your booking and not fully, these can be the reasons for it: 

  • Your cancellation policy only allows a partial refund of the total amount of your booking. Cancellation policies are stated while in the booking process and set specific time frames and percentages eligible to be reimbursed for every activity and service in CheckYeti. 
  • The amount of your activity or service was refunded, but not the amount of the CheckYeti service fees, which are generally non-refundable. If you would like to know more about service fees, you can find here more information