A booking is only confirmed once you receive a booking confirmation email from checkyeti. If you have not received this email, your booking was not successfully completed.
If you experienced an issue on our website while trying to book, please first check your email inbox for a confirmation. We also recommend checking your spam or junk folder, as automated emails can sometimes be filtered incorrectly.
- If you cannot find a confirmation email and there is no charge on your payment method, the booking did not go through. Please feel free to start the booking process again.
- if you cannot find a confirmation email but you see a charge on your bank account, please get in touch with our support team here.