If you've agreed on changes with a customer and need to adjust a confirmed booking, or if you need to modify a booking request before accepting it, our support team can assist with specific updates.
Here are the changes we can make to bookings:
- Date and start time of the activity
- Type of offer booked
- Meeting place
- Language
- Number of participants
- Participant details (e.g., name, skill level, age - for ski lessons or similar activities)
- Measurements for ski equipment rental (weight, height, shoe size)
- Add additional booking information
- Full or partial refunds.
To request these changes or if you need assistance with a modification not listed here, please contact our support team (you can find how to reach us here).