---
title: How can I cancel my booking request?
description: Learn how to cancel a pending booking request on checkyeti. Find out how to contact the activity provider via chat or reach out to our support team to cancel your request before it gets confirmed.
---

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- [English](https://help.checkyeti.com/en/customer-help/how-can-i-cancel-my-booking-request)
- [Deutsch](https://help.checkyeti.com/de/customer-help/wie-kann-ich-meine-buchungsanfrage-stornieren)
- [Español](https://help.checkyeti.com/es/customer-help/cómo-puedo-cancelar-mi-solicitud-de-reserva)
- [Français](https://help.checkyeti.com/fr/customer-help/comment-puis-je-annuler-ma-demande-de-réservation-)
- [Italiano](https://help.checkyeti.com/it/customer-help/come-posso-cancellare-la-mia-richiesta-di-prenotazione)
- [Nederlands](https://help.checkyeti.com/nl/customer-help/hoe-kan-ik-mijn-boekingsaanvraag-annuleren)

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- [Go to Provider Help Center](https://provider-help.checkyeti.com/en/provider-help)
- - [English](https://help.checkyeti.com/en/customer-help/how-can-i-cancel-my-booking-request)
    - [Deutsch](https://help.checkyeti.com/de/customer-help/wie-kann-ich-meine-buchungsanfrage-stornieren)
    - [Español](https://help.checkyeti.com/es/customer-help/cómo-puedo-cancelar-mi-solicitud-de-reserva)
    - [Français](https://help.checkyeti.com/fr/customer-help/comment-puis-je-annuler-ma-demande-de-réservation-)
    - [Italiano](https://help.checkyeti.com/it/customer-help/come-posso-cancellare-la-mia-richiesta-di-prenotazione)
    - [Nederlands](https://help.checkyeti.com/nl/customer-help/hoe-kan-ik-mijn-boekingsaanvraag-annuleren)

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- [Submit a request](https://app.formcrafts.com/f7101b9e)

[Submit a request](https://app.formcrafts.com/f7101b9e)

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1. [Help Center](https://help.checkyeti.com/en/customer-help?hsLang=en)
2. [Booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en)
3. [Waiting for confirmation booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#waiting-for-confirmation-booking)

# How can I cancel my booking request?

You can cancel a booking request as long as its status is **waiting for confirmation**. This means the activity provider has not yet accepted your request, and your payment method has not been charged (to learn more about how booking requests work, you can read our articlehere).

To cancel your request, you can: 

1. **Contact the activity provider directly**. Send a message to the activity provider via the checkyeti chat to let them know you wish to cancel. They can then decline the request on their end.
2. **Contact our support team**. You can send your request to our support team[**here**](https://app.formcrafts.com/f7101b9e), and we will take care of the cancellation for you.

Once everything is done, you will receive an email confirming the cancellation.

If you wish to cancel an already confirmed booking, you can find instructions [here](https://help.checkyeti.com/en/customer-help/how-do-i-cancel-my-booking-on-checkyeti?hsLang=en).

- [Booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#main-content)

    - [Making a booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#making-a-booking)
    - [Confirmed booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#confirmed-booking)
    - [Waiting for confirmation booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#waiting-for-confirmation-booking)
    - [Booking changes](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#booking-changes)
- [Payment](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#main-content)

    - [Payment methods](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#payment-methods)
    - [Help during booking process](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#help-during-booking-process)
    - [Help after booking process](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#help-after-booking-process)
    - [checkyeti service fees](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#checkyeti-service-fees)
- [Cancellation and refund](https://help.checkyeti.com/en/customer-help/cancellation-and-refund?hsLang=en#main-content)

    - [Cancellation of an upcoming booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund?hsLang=en#cancellation-of-an-upcoming-booking)
    - [Refund for an ongoing or completed booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund?hsLang=en#refund-for-an-ongoing-or-completed-booking)
- [Customer account](https://help.checkyeti.com/en/customer-help/customer-account?hsLang=en)
- [Gift voucher](https://help.checkyeti.com/en/customer-help/gift-voucher?hsLang=en#main-content)

    - [Buying](https://help.checkyeti.com/en/customer-help/gift-voucher?hsLang=en#buying)
    - [Redeeming and reusing](https://help.checkyeti.com/en/customer-help/gift-voucher?hsLang=en#redeeming-and-reusing)
- [Technical issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#main-content)

    - [Website issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#website-issues)
    - [Other issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#other-issues)
- [Winter activities](https://help.checkyeti.com/en/customer-help/winter-activities?hsLang=en#main-content)

    - [Ski & snowboard lessons](https://help.checkyeti.com/en/customer-help/winter-activities?hsLang=en#ski-snowboard-lessons)
    - [Ski rental](https://help.checkyeti.com/en/customer-help/winter-activities?hsLang=en#ski-rental)
- [Summer activities](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#main-content)

    - [Boat Trips](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#boat-trips)
    - [Boat Rental](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#boat-rental)
    - [Jet ski & Water Sports](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#jet-ski-water-sports)
    - [Kayak & Canoe](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#kayak-canoe)
    - [Rafting](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#rafting)
    - [Canyoning](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#canyoning)
    - [Scuba Diving](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#scuba-diving)
    - [Surfing](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#surfing)
    - [Kitesurfing](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#kitesurfing)
    - [Paragliding](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#paragliding)

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