--- title: How can I reply to a message received by email? description: Learn how to respond to messages from your activity provider. This article explains how to use the reply button in your email to access the checkyeti chat and manage your booking communication. --- [Skip to content](https://help.checkyeti.com/en/customer-help/how-can-i-reply-to-a-message-received-by-email#main-content) - [English](https://help.checkyeti.com/en/customer-help/how-can-i-reply-to-a-message-received-by-email) - [Deutsch](https://help.checkyeti.com/de/customer-help/wie-kann-ich-auf-eine-per-e-mail-erhaltene-nachricht-antworten) - [Español](https://help.checkyeti.com/es/customer-help/cómo-puedo-responder-a-un-mensaje-recibido-por-correo-electrónico) - [Français](https://help.checkyeti.com/fr/customer-help/comment-puis-je-répondre-à-un-message-reçu-par-e-mail-) - [Italiano](https://help.checkyeti.com/it/customer-help/come-posso-rispondere-a-un-messaggio-ricevuto-via-mail) - [Nederlands](https://help.checkyeti.com/nl/customer-help/hoe-kan-ik-reageren-op-een-bericht-dat-ik-per-e-mail-heb-ontvangen) English Show submenu for translations [![checkyeti\_Logo](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo_rgb_schwarz-1.png?width=194&height=36&name=checkyeti_Logo_rgb_schwarz-1.png)](https://www.checkyeti.com/) - [Go to Provider Help Center](https://provider-help.checkyeti.com/en/provider-help) Open main navigation Close main navigation - [Go to Provider Help Center](https://provider-help.checkyeti.com/en/provider-help) - - [English](https://help.checkyeti.com/en/customer-help/how-can-i-reply-to-a-message-received-by-email) - [Deutsch](https://help.checkyeti.com/de/customer-help/wie-kann-ich-auf-eine-per-e-mail-erhaltene-nachricht-antworten) - [Español](https://help.checkyeti.com/es/customer-help/cómo-puedo-responder-a-un-mensaje-recibido-por-correo-electrónico) - [Français](https://help.checkyeti.com/fr/customer-help/comment-puis-je-répondre-à-un-message-reçu-par-e-mail-) - [Italiano](https://help.checkyeti.com/it/customer-help/come-posso-rispondere-a-un-messaggio-ricevuto-via-mail) - [Nederlands](https://help.checkyeti.com/nl/customer-help/hoe-kan-ik-reageren-op-een-bericht-dat-ik-per-e-mail-heb-ontvangen) English Show submenu for translations - [Submit a request](https://app.formcrafts.com/f7101b9e) [Submit a request](https://app.formcrafts.com/f7101b9e) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.checkyeti.com/en/customer-help?hsLang=en) 2. [Customer account](https://help.checkyeti.com/en/customer-help/customer-account?hsLang=en) # How can I reply to a message received by email? When you receive a message from your **activity provider** via email, simply click the ***Reply now*** button. This will take you directly to your **checkyeti customer account** and open the chat with the activity provider, allowing you to get in touch with them instantly. You can also find all your conversations at any time in the messages section of your customer account. - [Booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#main-content) - [Making a booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#making-a-booking) - [Confirmed booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#confirmed-booking) - [Waiting for confirmation booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#waiting-for-confirmation-booking) - [Booking changes](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#booking-changes) - [Payment](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#main-content) - [Payment methods](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#payment-methods) - [Help during booking process](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#help-during-booking-process) - [Help after booking process](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#help-after-booking-process) - [checkyeti service fees](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#checkyeti-service-fees) - [Cancellation and refund](https://help.checkyeti.com/en/customer-help/cancellation-and-refund?hsLang=en#main-content) - [Cancellation of an upcoming booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund?hsLang=en#cancellation-of-an-upcoming-booking) - [Refund for an ongoing or completed booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund?hsLang=en#refund-for-an-ongoing-or-completed-booking) - [Customer account](https://help.checkyeti.com/en/customer-help/customer-account?hsLang=en) - [Gift voucher](https://help.checkyeti.com/en/customer-help/gift-voucher?hsLang=en#main-content) - [Buying](https://help.checkyeti.com/en/customer-help/gift-voucher?hsLang=en#buying) - [Redeeming and reusing](https://help.checkyeti.com/en/customer-help/gift-voucher?hsLang=en#redeeming-and-reusing) - [Technical issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#main-content) - [Website issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#website-issues) - [Other issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#other-issues) - [Winter activities](https://help.checkyeti.com/en/customer-help/winter-activities?hsLang=en#main-content) - [Ski & snowboard lessons](https://help.checkyeti.com/en/customer-help/winter-activities?hsLang=en#ski-snowboard-lessons) - [Ski rental](https://help.checkyeti.com/en/customer-help/winter-activities?hsLang=en#ski-rental) - [Summer activities](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#main-content) - [Boat Trips](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#boat-trips) - [Boat Rental](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#boat-rental) - [Jet ski & Water Sports](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#jet-ski-water-sports) - [Kayak & Canoe](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#kayak-canoe) - [Rafting](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#rafting) - [Canyoning](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#canyoning) - [Scuba Diving](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#scuba-diving) - [Surfing](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#surfing) - [Kitesurfing](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#kitesurfing) - [Paragliding](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#paragliding) [![checkyeti\_Logo-Y-Symbol\_rgb\_weiss](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo-Y-Symbol_rgb_weiss.png?width=30&height=36&name=checkyeti_Logo-Y-Symbol_rgb_weiss.png "checkyeti_Logo-Y-Symbol_rgb_weiss")](https://www.checkyeti.com/) © checkyeti 2026 - Imprint Made in Austria, Switzerland & France