---
title: What is this preauthorization or pending charge on my account?
description: Understand how credit card pre-authorization works for a booking request on checkyeti. Learn why a pending charge appears on your statement, how funds are reserved, and what happens if your booking is accepted or declined.
---

[Skip to content](https://help.checkyeti.com/en/customer-help/what-is-this-preauthorization-or-pending-charge-on-my-account#main-content)

- [English](https://help.checkyeti.com/en/customer-help/what-is-this-preauthorization-or-pending-charge-on-my-account)
- [Deutsch](https://help.checkyeti.com/de/customer-help/was-ist-diese-vorautorisierung-oder-ausstehende-belastung-auf-meinem-konto)
- [Español](https://help.checkyeti.com/es/customer-help/qué-es-esta-preautorización-o-cargo-pendiente-en-mi-cuenta)
- [Français](https://help.checkyeti.com/fr/customer-help/à-quoi-correspond-cette-pré-autorisation-ou-ce-débit-en-attente-sur-mon-compte-)
- [Italiano](https://help.checkyeti.com/it/customer-help/cosè-questa-pre-autorizzazione-o-addebito-in-sospeso-sul-mio-conto)
- [Nederlands](https://help.checkyeti.com/nl/customer-help/wat-is-deze-pre-autorisatie-of-openstaande-afschrijving-op-mijn-rekening)

English

Show submenu for translations

[![checkyeti\_Logo](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo_rgb_schwarz-1.png?width=194&height=36&name=checkyeti_Logo_rgb_schwarz-1.png)](https://www.checkyeti.com/)

- [Go to Provider Help Center](https://provider-help.checkyeti.com/en/provider-help)

Open main navigation

Close main navigation

- [Go to Provider Help Center](https://provider-help.checkyeti.com/en/provider-help)
- - [English](https://help.checkyeti.com/en/customer-help/what-is-this-preauthorization-or-pending-charge-on-my-account)
    - [Deutsch](https://help.checkyeti.com/de/customer-help/was-ist-diese-vorautorisierung-oder-ausstehende-belastung-auf-meinem-konto)
    - [Español](https://help.checkyeti.com/es/customer-help/qué-es-esta-preautorización-o-cargo-pendiente-en-mi-cuenta)
    - [Français](https://help.checkyeti.com/fr/customer-help/à-quoi-correspond-cette-pré-autorisation-ou-ce-débit-en-attente-sur-mon-compte-)
    - [Italiano](https://help.checkyeti.com/it/customer-help/cosè-questa-pre-autorizzazione-o-addebito-in-sospeso-sul-mio-conto)
    - [Nederlands](https://help.checkyeti.com/nl/customer-help/wat-is-deze-pre-autorisatie-of-openstaande-afschrijving-op-mijn-rekening)

  English
  
  Show submenu for translations
- [Submit a request](https://app.formcrafts.com/f7101b9e)

[Submit a request](https://app.formcrafts.com/f7101b9e)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.checkyeti.com/en/customer-help?hsLang=en)
2. [Payment](https://help.checkyeti.com/en/customer-help/payment?hsLang=en)
3. [Help after booking process](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#help-after-booking-process)

# What is this preauthorization or pending charge on my account?

Some activities on checkyeti require the activity provider to manually confirm availability. When you book one of these activities, it is considered a **booking request**.

When you make a booking request using a credit card, we place a **temporary hold on the funds**. This is called a **preauthorization**. On your bank or credit card statement, this will usually appear as a pending charge.  
**This is not a final charge**. We only use it to reserve the funds, ensuring they are available if the activity provider accepts your booking.

Here is what happens next:

- **If your request is accepted**: The preauthorization is completed, and the reserved amount is captured as the final payment.
- **If your request is declined**: The preauthorization is immediately cancelled, and no charge is made. We will release the hold on the funds, which may take your bank up to 10 business days to process and reflect in your account.

- [Booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#main-content)

    - [Making a booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#making-a-booking)
    - [Confirmed booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#confirmed-booking)
    - [Waiting for confirmation booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#waiting-for-confirmation-booking)
    - [Booking changes](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#booking-changes)
- [Payment](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#main-content)

    - [Payment methods](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#payment-methods)
    - [Help during booking process](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#help-during-booking-process)
    - [Help after booking process](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#help-after-booking-process)
    - [checkyeti service fees](https://help.checkyeti.com/en/customer-help/payment?hsLang=en#checkyeti-service-fees)
- [Cancellation and refund](https://help.checkyeti.com/en/customer-help/cancellation-and-refund?hsLang=en#main-content)

    - [Cancellation of an upcoming booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund?hsLang=en#cancellation-of-an-upcoming-booking)
    - [Refund for an ongoing or completed booking](https://help.checkyeti.com/en/customer-help/cancellation-and-refund?hsLang=en#refund-for-an-ongoing-or-completed-booking)
- [Customer account](https://help.checkyeti.com/en/customer-help/customer-account?hsLang=en)
- [Gift voucher](https://help.checkyeti.com/en/customer-help/gift-voucher?hsLang=en#main-content)

    - [Buying](https://help.checkyeti.com/en/customer-help/gift-voucher?hsLang=en#buying)
    - [Redeeming and reusing](https://help.checkyeti.com/en/customer-help/gift-voucher?hsLang=en#redeeming-and-reusing)
- [Technical issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#main-content)

    - [Website issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#website-issues)
    - [Other issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#other-issues)
- [Winter activities](https://help.checkyeti.com/en/customer-help/winter-activities?hsLang=en#main-content)

    - [Ski & snowboard lessons](https://help.checkyeti.com/en/customer-help/winter-activities?hsLang=en#ski-snowboard-lessons)
    - [Ski rental](https://help.checkyeti.com/en/customer-help/winter-activities?hsLang=en#ski-rental)
- [Summer activities](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#main-content)

    - [Boat Trips](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#boat-trips)
    - [Boat Rental](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#boat-rental)
    - [Jet ski & Water Sports](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#jet-ski-water-sports)
    - [Kayak & Canoe](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#kayak-canoe)
    - [Rafting](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#rafting)
    - [Canyoning](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#canyoning)
    - [Scuba Diving](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#scuba-diving)
    - [Surfing](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#surfing)
    - [Kitesurfing](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#kitesurfing)
    - [Paragliding](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#paragliding)

[![checkyeti\_Logo-Y-Symbol\_rgb\_weiss](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo-Y-Symbol_rgb_weiss.png?width=30&height=36&name=checkyeti_Logo-Y-Symbol_rgb_weiss.png "checkyeti_Logo-Y-Symbol_rgb_weiss")](https://www.checkyeti.com/)

© checkyeti 2026 - Imprint  
Made in Austria, Switzerland & France

<https://www.linkedin.com/company/checkyeti-com/> <https://www.facebook.com/checkyeti/> <https://www.instagram.com/checkyeti/> <https://www.youtube.com/@checkyeti_com>

<https://uk.trustpilot.com/review/checkyeti.com>