---
title: I haven't received any email after the booking. What should I do?
description: Didn't receive your booking confirmation? This article explains how to check your spam folder, verify if you have a booking request, or correct an email typo with checkyeti.
---

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- [Italiano](https://help.checkyeti.com/it/customer-help/non-ho-ricevuto-alcuna-e-mail-dopo-la-prenotazione.-cosa-devo-fare)
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3. [Other issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#other-issues)

# I haven't received any email after the booking. What should I do?

If you have completed your booking but can't find your confirmation email, don't worry. Here are a few simple steps you can take to resolve the issue.

1. **Check your spam or junk folder**  
   Sometimes, automated emails are accidentally filtered away from your main inbox. Please take a moment to check your spam or junk folder, as well as any other tabs you might have (like "Promotions" or "Updates").
2. **Check if the activity is on booking request**  
   Some activities are not confirmed instantly. If your booking is a booking request, the confirmation email is only sent after the activity provider manually accepts it.
3. **Consider a typo in the email address**  
   A common reason for a missing confirmation is a small typo in the email address provided during booking. If you suspect this might have happened, please follow the steps in our article on[what to do when you've used the wrong email address](https://help.checkyeti.com/en/customer-help/i-entered-the-wrong-email-for-my-booking.-what-should-i-do?hsLang=en).
4. **Contact our support team**  
   If you have tried the steps above and still can't find your email, our team is ready to help. You can get in touch with our support team [**here**](https://app.formcrafts.com/f7101b9e), and we will investigate for you.

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    - [Waiting for confirmation booking](https://help.checkyeti.com/en/customer-help/booking?hsLang=en#waiting-for-confirmation-booking)
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- [Technical issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#main-content)

    - [Website issues](https://help.checkyeti.com/en/customer-help/technical-issues?hsLang=en#website-issues)
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    - [Paragliding](https://help.checkyeti.com/en/customer-help/summer-activities?hsLang=en#paragliding)

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