--- title: How much time do I have to respond to a booking request? description: Ensure a great customer experience by responding to checkyeti booking requests within 24 hours. This article explains response timeframes, how to handle last-minute bookings, and the importance of communicating with customers regarding weather or availability. --- [Skip to content](https://help.checkyeti.com/en/provider-help/how-much-time-do-i-have-to-respond-to-a-booking-request#main-content) - [English](https://help.checkyeti.com/en/provider-help/how-much-time-do-i-have-to-respond-to-a-booking-request) - [Deutsch](https://help.checkyeti.com/de/provider-help/wie-viel-zeit-habe-ich-um-auf-eine-buchungsanfrage-zu-antworten) - [Español](https://help.checkyeti.com/es/provider-help/de-cuánto-tiempo-dispongo-para-responder-a-una-solicitud-de-reserva) - [Français](https://help.checkyeti.com/fr/provider-help/de-combien-de-temps-je-dispose-pour-répondre-à-une-demande-de-réservation-) - [Italiano](https://help.checkyeti.com/it/provider-help/quanto-tempo-ho-per-rispondere-a-una-richiesta-di-prenotazione) English Show submenu for translations [![checkyeti y logo](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo_rgb_schwarz-1.png?width=194&height=194&name=checkyeti_Logo_rgb_schwarz-1.png)](https://www.checkyeti.com/) - [Go to Customer Help Center](https://help.checkyeti.com/en/customer-help) Open main navigation Close main navigation - [Go to Customer Help Center](https://help.checkyeti.com/en/customer-help) - - [English](https://help.checkyeti.com/en/provider-help/how-much-time-do-i-have-to-respond-to-a-booking-request) - [Deutsch](https://help.checkyeti.com/de/provider-help/wie-viel-zeit-habe-ich-um-auf-eine-buchungsanfrage-zu-antworten) - [Español](https://help.checkyeti.com/es/provider-help/de-cuánto-tiempo-dispongo-para-responder-a-una-solicitud-de-reserva) - [Français](https://help.checkyeti.com/fr/provider-help/de-combien-de-temps-je-dispose-pour-répondre-à-une-demande-de-réservation-) - [Italiano](https://help.checkyeti.com/it/provider-help/quanto-tempo-ho-per-rispondere-a-una-richiesta-di-prenotazione) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Activity Provider Help Center](https://help.checkyeti.com/en/provider-help?hsLang=en) 2. [Booking requests](https://help.checkyeti.com/en/provider-help/booking-requests?hsLang=en) # How much time do I have to respond to a booking request? When you receive a booking request, you have **24 hours** to confirm or decline the booking. We encourage you to handle the request as quickly as possible to give the customer time to plan accordingly. For **last-minute booking requests** (meaning the activity is set to take place within 24 hours), it’s essential to respond as soon as possible, as the customer may need time to reach your meeting point. We strongly discourage confirming requests just before the activity start time, as customers may not have enough time to arrive at the location. If you are uncertain about confirming a request, for example, if the weather conditions are unclear, we recommend **notifying the customer** ([you can find more information here](https://help.checkyeti.com/en/provider-help/i-need-to-contact-a-customer-where-can-i-find-their-contact-information?hsLang=en)). This keeps the customer informed, allowing you to discuss potential alternatives if the original request cannot be fulfilled. ***The yeti tip*** A quick response is key to a happy customer! Try to confirm or decline requests as soon as they come in. This helps customers finalize their plans and reflects positively on your service. - [Booking process](https://help.checkyeti.com/en/provider-help/booking-process?hsLang=en) - [Booking requests](https://help.checkyeti.com/en/provider-help/booking-requests?hsLang=en) - [Booking amendments](https://help.checkyeti.com/en/provider-help/booking-amendments?hsLang=en) - [Account access and management](https://help.checkyeti.com/en/provider-help/account-access-and-management?hsLang=en) - [Cancellations](https://help.checkyeti.com/en/provider-help/cancellations?hsLang=en) - [Refunds](https://help.checkyeti.com/en/provider-help/refunds?hsLang=en) - [Payments](https://help.checkyeti.com/en/provider-help/payments?hsLang=en) - [Invoices](https://help.checkyeti.com/en/provider-help/invoices?hsLang=en) - [Customer contact](https://help.checkyeti.com/en/provider-help/customer-contact?hsLang=en) - [Availability and calendar management](https://help.checkyeti.com/en/provider-help/availability-and-calendar-management?hsLang=en) - [checkyeti Hub](https://help.checkyeti.com/en/provider-help/checkyeti-hub?hsLang=en#main-content) - [Pricing & Availability](https://help.checkyeti.com/en/provider-help/checkyeti-hub?hsLang=en#pricing-availability) - [Meeting Points](https://help.checkyeti.com/en/provider-help/checkyeti-hub?hsLang=en#meeting-points) - [Activity Content](https://help.checkyeti.com/en/provider-help/checkyeti-hub?hsLang=en#activity-content) [![checkyeti\_Logo-Y-Symbol\_rgb\_weiss](https://help.checkyeti.com/hs-fs/hubfs/checkyeti_Logo-Y-Symbol_rgb_weiss.png?width=30&height=36&name=checkyeti_Logo-Y-Symbol_rgb_weiss.png "checkyeti_Logo-Y-Symbol_rgb_weiss")](https://www.checkyeti.com/) © checkyeti 2026 - Imprint Made in Austria, Switzerland & France Copyright © 2026, checkyeti GmbH