Skip to main content
Help Center Logo
Go to checkyeti.com Submit a request
English (US) Deutsch Español Français Italiano Nederlands
What can we help you with?
28.01.2026: We are aware of duplicate and delayed payment charges caused by our payment provider, Mangopay (MGP). Refunds will be on the way soon.
  1. checkyeti - Help Center
  2. Payment
  3. Help after booking process

Help after booking process

Any questions about the payment you made? Let’s figure it out together!

  • Why does it look like I was charged twice for my booking?
  • Why do I need to update my payment details?
  • What is this preauthorization or pending charge on my account?
  • How do I get an invoice for my booking?

© checkyeti 2026 - Imprint

Made in Austria, Switzerland & France

Official partner

atomic-logo

Connect with us

Type your question here...