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18.10.2024: We are currently experiencing delays in processing refunds due to an issue with our payment provider, Mangopay.
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Payment

Here you can find detailed information about the payment methods accepted on checkyeti, as well as answers to common payment-related questions. You’ll also find more details about our service fees.

Payment methods

  • How does the payment of an activity on checkyeti work?
  • Which payment methods can I use on checkyeti?
  • Is my payment secure?
  • Can I pay my activity in cash?
  • Can I get a discount on checkyeti?

Help during booking process

  • Common payment problems and how to solve them

Help after booking process

  • Why does it look like I was charged twice for my booking?
  • Why do I need to update my payment details?
  • What is this preauthorization or pending charge on my account?
  • How do I get an invoice for my booking?

checkyeti service fees

  • What are the checkyeti service fees?
  • How much is the service fee?
  • How does the refund of the service fees work?
  • Can I get an invoice for the service fees I paid?

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