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18.10.2024: We are currently experiencing delays in processing refunds due to an issue with our payment provider, Mangopay.
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Waiting for confirmation booking

Has your booking request not been confirmed yet, or was it declined? We’ve got you covered in this section.

  • How can I cancel my booking request?
  • I got an alternative proposal from the provider, but it doesn't suit my schedule. What can I do?
  • What happens to my payment if my booking is declined?
  • Why is my requested date or time not available?
  • I haven't received my booking confirmation after 24 hours. What should I do?

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