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18.10.2024: We are currently experiencing delays in processing refunds due to an issue with our payment provider, Mangopay.
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  2. Booking

Booking

Here you can find all the information you need about your booking experience at checkyeti, from how to book and retrieve your booking details, to contacting the activity provider, handling booking requests, and requesting changes to your booking.

Making a booking

  • How will I receive my booking details?
  • How can I book an activity on checkyeti?
  • Do I pay when I place a booking request?
  • When is my booking confirmed?

Confirmed booking

  • How do I contact the provider of the activity?
  • Where can I find all the details of my booking?
  • What do I need to show on the day of the activity?
  • Is my booking already paid?
  • How do I find the meeting point for my activity?
  • I'm running late for my activity. What should I do?
See all 8 articles

Waiting for confirmation booking

  • How can I cancel my booking request?
  • I got an alternative proposal from the provider, but it doesn't suit my schedule. What can I do?
  • What happens to my payment if my booking is declined?
  • Why is my requested date or time not available?
  • I haven't received my booking confirmation after 24 hours. What should I do?

Booking changes

  • How do I request a change to my booking?
  • Can I change the number of participants in my booking?
  • Can I change (extend or shorten) the duration of my booking?
  • Can I change the meeting point of my activity?

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